This Privacy Policy explains how Photowant Creative Ad agency (“we”, “us”, or “our”), located at Felix Road, Thammanam, Ernakulam, Kerala 682032, India, collects, uses, stores, and protects your personal information when you visit our website, use our services, or contact us. By using our website or submitting your details through any of our forms, you agree to the terms of this policy.
Photowant Creative Ad agency is based in Ernakulam, Kerala, providing brand photography, video production, brand identity, social content, campaign & advertising, creative direction, and training & development services.
We are committed to protecting your personal data and operating in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where applicable, the Digital Personal Data Protection Act, 2023 (DPDPA).
We do not sell your personal data to any third party, ever. We do not use your data for advertising purposes unrelated to Photowant Creative Ad agency.
We collect information in the following ways:
Information you provide directly:
Information collected automatically:
We do not collect:
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and quote requests | Your consent (form submission) |
| Providing our creative services to you | Contractual necessity |
| Sending project updates, proposals, and invoices | Contractual necessity |
| Improving our website and user experience | Legitimate interest |
| Sending occasional service updates or relevant information (only if you have opted in) | Your consent |
| Legal compliance and dispute resolution | Legal obligation |
We will not use your data for any purpose not listed above without first obtaining your explicit consent.
We do not sell, trade, or rent your personal information to any third party. We may share your data only in the following limited circumstances:
Any third-party tools we use are listed below:
| Tool / Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis | Google Privacy Policy |
| Google Fonts | Typography loading | Google Privacy Policy |
| WordPress / Hosting | Website platform & hosting | Per hosting provider |
| WhatsApp Business | Direct client communication | WhatsApp Privacy Policy |
Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.
Types of cookies we use:
You can control cookie settings through your browser at any time. Disabling analytics cookies will not affect your ability to use our website. For instructions on managing cookies, visit allaboutcookies.org.
Your data is stored on secure servers hosted in India. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including:
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at info@photowant.com.
We retain your personal data only for as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Enquiry and contact form submissions | 2 years from date of submission |
| Client project data and communications | 5 years from project completion |
| Invoice and financial records | 7 years (as required by Indian tax law) |
| Website analytics data | 26 months (Google Analytics default) |
| Email communications | 3 years, or duration of client relationship |
Once data is no longer required, it is securely deleted or anonymised.
Under applicable Indian data protection law, including the DPDPA 2023, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@photowant.com. We will respond within 30 days of receiving your request.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately at info@photowant.com and we will delete it promptly.
For our Training & Development programmes which are open to individuals aged 16 and above, parental or guardian consent is required for participants under 18.
Our website may contain links to third-party websites, social media platforms (Instagram, LinkedIn, YouTube), or partner pages. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of any website you visit through links on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to notify you directly.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We aim to respond to all privacy-related enquiries within 30 business days.